499 Game Terms & Conditions — Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using the 499 game website and platform (www.499game.net). By registering on or using this platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

These Terms and Conditions constitute a legal agreement between 499 game and the user. If you do not agree with any part of these terms, please refrain from using the platform.

499 game is committed to providing a safe, transparent, and enjoyable environment for online gaming players in Bangladesh. These terms and conditions exist to uphold that environment.

To register and use 499 game, the following eligibility requirements must be met:

• You must be at least 18 years old. A national ID or passport may be requested for age verification.
• You must be a legal resident of Bangladesh.
• Each person may register only one account. If multiple accounts are found, all of them will be suspended.
• All information provided during registration must be truthful, accurate, and complete.
• You are solely responsible for the security of your account. Sharing your password with anyone is strictly prohibited.

After registration, 499 game may request additional documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete.

The rules governing financial transactions on 499 game are set out in detail below:

• Minimum deposit: ৳100 (one hundred BDT).
• Minimum Withdrawal: ৳200 (two hundred BDT).
• Accepted Payment Methods: bKash, Nagad, and Rocket.
• Deposit Process: Usually instant. In some cases, it may take up to 30 minutes.
• Withdrawal time: Usually within 30 minutes. If verification is in progress, it may take up to 24 hours.
• Withdrawal conditions: KYC (Know Your Customer) verification must be completed before any withdrawal can be processed.

Deposits and withdrawals must be made using a mobile banking account registered in your own name. Use of third-party accounts is strictly prohibited and any such transactions will be blocked.

If you experience any issues with a deposit, contact our support team immediately and keep a screenshot of the transaction. 499 game does not charge any commission or fees on deposit amounts.

499 game regularly offers a variety of bonuses and promotional deals. To take advantage of these offers, the following general terms apply:

• Each bonus carries its own wagering requirement. Typically, you will need to wager between 15 and 30 times the bonus amount.
• Bonus funds cannot be withdrawn directly. Withdrawal is only available after the wagering requirements have been met.
• You cannot activate another bonus while one is already active, unless otherwise specified.
• 499 game reserves the right to cancel any bonus if there are signs of abuse.
• Each promotion is valid for a limited time only. Expired bonuses are automatically cancelled.
• The referred friend must be a genuine new user to qualify for the referral bonus.

In any bonus-related dispute, 499 game's decision shall be final. Full bonus terms are available on the relevant promotions page.

All games on 499 game are powered by internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• Game outcomes are entirely random and not predetermined. No manipulation is carried out in favour of or against any player.
• The RTP (Return to Player) percentage for each game is published on the respective game page.
• If a game is interrupted due to a lost internet connection or a technical issue, the system will automatically record the result.
• In Live games, the dealer's decision is final. If a technical fault is proven, 499 game reserves the right to void the round.
• For cricket or football betting, if a match is cancelled or abandoned mid-way, the stake will be refunded.

Any dispute regarding a game outcome must be reported to the support team within 24 hours. Claims submitted after this period may not be accepted.

The following activities are strictly prohibited on 499 game. Involvement in any of these may result in immediate account termination and legal action:

• Multiple Accounts: Opening or operating multiple accounts under the same identity.
• Fraud: Any form of fraudulent activity, providing false information, or system manipulation.
• Bots & Automation: Using automated software, bots, or scripts to play games.
• Money Laundering: Using the platform for the purpose of laundering illegal funds.
• Bonus Abuse: Using strategic betting patterns to circumvent bonus conditions.
• Collusion: Colluding with other players to gain an unfair advantage against fellow players.
• Hacking: Any attempt to bypass or circumvent the platform's security systems.

499 game treats the protection of your personal information as a top priority. Data collected during registration is used solely for platform operations, identity verification, and service improvement.

• Your information is never sold to third parties.
• Information may be shared with authorities if required by legal obligation.
• All data is secured with 256-bit SSL encryption.
• You may view or update your information at any time.

For more details, visit our Privacy Policy Read the page.

499 game believes gaming should be fun, not a source of addiction. We encourage all players to gamble responsibly. To support this, we offer the following tools:

• Budget Limit: Set daily, weekly, or monthly deposit limits.
• Time Limit: Option to set a daily time limit for gaming sessions.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Enrol in a self-exclusion programme for an extended break.

If you feel that gaming is negatively affecting your daily life, family relationships, or financial situation, please contact our support team right away. For more information, visit our Responsible Gaming View the page.

499 game reserves the right to suspend or permanently close any account under the following circumstances:

• Any violation of these Terms and Conditions.
• Failure to verify identity or submission of false information.
• Suspicious financial activity or suspected money laundering.
• Account inactive for an extended period (over 12 months).
• At the user's own request.

If you wish to close your account, please notify the support team in writing. You will be given the opportunity to withdraw your available balance before the account is closed; however, if the closure is due to a breach of these Terms, the balance may be forfeited.

If you have a dispute with 499 game, please follow the steps below:

• Step One: Submit your complaint directly via our live chat or by email at support@499game.net.
• Step Two: The support team will provide an initial response within 48 hours.
• Step Three: Complex cases will be reviewed by senior management. A final decision will be communicated within a maximum of 7 business days.

All disputes involving 499 game will be resolved in accordance with the applicable laws of Bangladesh. In cases of fraud or financial misconduct, law enforcement authorities may be involved.

499 game reserves the right to update these terms and conditions at any time. If changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions. If you do not agree to the new terms, please withdraw your balance and notify the support team before closing your account.

For any questions or comments regarding these Terms and Conditions, please contact us:

• Email: support@499game.net
• Live Chat: Log in to the platform and speak with us directly through the chat window.
• Support Hours: 7 days a week, 24 hours a day.

Our support team is able to assist in Bengali and is committed to resolving any issue quickly. 499 game is always here for its players.