Privacy & Security

499 Game Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is a trust we take seriously. Here, 499 game is fully transparent about what data it collects, why it's stored, and how it's kept secure.

Last Updated: January 2026
SSL Encrypted
Applicable: Bangladesh

How We Protect Your Privacy

A quick overview of the key pillars of 499 game's Privacy Policy.

Encrypted Security

All your personal data is secured with 256-bit SSL encryption, which remains active at every stage of data transfer.

Data Is Never Sold

Your personal information is never sold to third parties. No data is shared with advertisers either.

Minimal Data Collection

We only collect the information strictly necessary to provide our services — nothing more.

Your Data Rights

You can view, update, or request deletion of your stored data at any time.

Retained for a Specified Period

No data is retained beyond what is necessary, except where required by law. Once the retention period expires, data is securely deleted.

Instant Alerts

In the event of a data breach, affected users will be notified by email within 72 hours.


January 2026 Language: Bengali Bangladesh
01

Introduction & Definitions

Welcome to 499 game (www.499game.net). This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal information of users on our platform. By registering with or using 499 game, you are considered to have agreed to this Privacy Policy.

Key definitions used in this policy:

  • "Personal Data" — Any information that can be used to identify a specific individual, such as name, mobile number, email address, etc.
  • "Processing" — Any operation involving the collection, storage, analysis, modification, or deletion of data.
  • "Third Party" — any person or entity other than 499 game.
  • "User" — Any visitor to the 499 game platform, whether registered or unregistered.
Important: This Privacy Policy has been prepared in accordance with Bangladesh's data protection laws and international standards. We treat your information with the utmost care.
02

What Data We Collect

499 game only collects information necessary to operate the platform and deliver its services. Full details are provided in the table below:

Data Type Example Methods of Collection
Identity-Related Full name, date of birth, National ID number Registration Form
Contact Information Mobile number, email address, postal address Registration & Profile Updates
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Times
Device Information IP address, browser type, operating system Automatically
Usage Data Game history, login timestamps, session data While Using the Platform
Communication Records Support chat, email correspondence During Customer Support Interactions

499 game never directly collects or stores your bank card number, PIN, or password. All financial transactions are processed exclusively through encrypted channels.

03

Purpose of Data Collection

499 game uses your personal information only for the specific purposes outlined below. It is never used for any other purpose:

  • Account Management: To create, verify, and maintain your account.
  • Identity Verification (KYC): For age verification and fraud prevention purposes.
  • Financial Transactions: To process deposit and withdrawal transactions.
  • Customer Support: To address your questions and resolve any complaints.
  • Security: To detect and prevent fraud, money laundering, and other illegal activities.
  • Service Improvement: To improve platform performance and enhance your overall experience.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Relevant Communications: For sending important updates, transaction confirmations, and promotional offers.
You may opt out of promotional emails or SMS at any time by notifying our support team or updating your preferences in account settings. However, transaction confirmation messages and security-related notifications cannot be disabled.
04

Data Sharing Policy

499 game does not sell your personal data to any third party. However, there are limited circumstances where sharing information may be necessary:

  • Payment Processor: Only the minimum information required to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
  • Legal Authorities: Information may be disclosed in response to court orders, lawful requests from investigative authorities, or other legal obligations.
  • Technology Service Providers: With technology infrastructure providers that power the platform's operations, all of whom operate under strict confidentiality agreements.
  • Fraud Prevention: Regulatory authorities may be notified in cases involving suspected organized fraud or money laundering.

All third-party partners are contractually bound to uphold 499 game's privacy standards. They may only use your information for specified purposes and are prohibited from sharing it with any other party.

05

Cookies & Tracking Technologies

499 game uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: Required to maintain login sessions and ensure platform security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: Used to understand and improve how the platform is used. You have the option to disable these.

You can block or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features.

499 game does not use any third-party advertising tracking cookies. Your gaming activity is never shared with advertisers.
06

Data Protection Measures

499 game follows industry-standard technologies and processes to protect your information. The key layers of our security framework include:

  • Technical Security: 256-bit SSL/TLS encryption, firewalls, intrusion detection systems, and regular security audits.
  • Access Controls: Only authorized personnel can access personal data, and all their activity is logged.
  • Two-Factor Authentication: Two-step verification is in place for sensitive activities.
  • Regular Backups: Data is regularly backed up and stored in a secure location.
  • Staff Training: All staff receive regular training on privacy and data protection.

Please note that no system on the internet can guarantee 100% security. 499 game takes every possible measure, but liability for any unforeseen security breach is limited.

07

Data Retention Period

499 game does not retain your data longer than necessary. Retention periods vary depending on the type of data:

Data Type Retention Period
Account Information (Active) For the duration of account activity
After Account Closure 5 years (as required by legal obligations)
Financial Transaction Records 7 years (for tax and legal requirements)
Support Conversations 2 Years
Log Files & Session Data 1 Year
Cookie Data Up to 1 Year

Once the designated retention period expires, data is either permanently deleted using secure methods or fully anonymized so that individual identification is no longer possible.

08

Your Rights

As a 499 game platform user, you have the following rights over your personal information:

Right to Access Your Data

You may request to view the personal information we hold about you. We will respond within 30 days of receiving your request.

Right to Rectification

You may request corrections to any inaccurate or incomplete information. This can be done via Account Settings or by contacting Support.

Right to Erasure

You may request deletion of your data under certain circumstances, though information required by legal obligations may be retained.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You have the right to object to marketing communications or certain types of data processing.

09

Children's Privacy

499 game is a platform exclusively for adults. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • If an underage account is identified, it will be closed immediately and all collected data will be deleted.
  • If you believe a minor is using 499 game, please report it to support@499game.net.
A note to parents: please enable parental controls on your devices to prevent minors from accessing online gaming platforms.
10

Policy Updates

499 game reserves the right to update this Privacy Policy as needed. If any changes are made, we will notify you through the following methods:

  • A notification will be sent to your registered email address.
  • A pop-up notice will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated Privacy Policy. For significant changes, notice will be provided at least 7 days before they take effect.

11

Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

  • Email: support@499game.net
  • Live Chat: Log in to the platform and reach us directly through the chat window.
  • Support Hours: 7 days a week, 24 hours a day.

We will respond to data requests (access, correction, or deletion) within 30 business days of receipt. Complex requests may take longer, and you will be notified if that is the case.

If you have any concerns regarding our Privacy Policy, please contact our support team first. We are committed to resolving all issues promptly and to your satisfaction.

Play Safe, Enjoy with Peace of Mind

Your privacy is fully protected at 499 game. Register now and start enjoying the most trusted gaming experience in Bangladesh.

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